DP World Terminal Delays – IT Issues

The Port of Melbourne suffered significant landside congestion due to IT issues at DP World West Swanson Terminal (WST) earlier in the week.

Truck turnaround times at DP World WST blew out considerably, leaving transport operators having to work extra shifts and trying to gain additional VBS slots in a scramble to catch up.

The flow on impact was severe road congestion in the Port’s Swanson Precinct, with the newly created, yet inadequate east/west road connection (due to its single lane each way design) – Intermodal Way – resembling a truck parking lot for some time last Monday.

The IT issues snowballed to DP World’s other Terminals in Brisbane, Sydney and Fremantle, and all terminal gates were closed for a short time.